Terms of Service

The following are terms of service for NYAROMA (also known as "the artist", "me", "myself", and "I").

The client (also known as "you") is responsible for reading and understanding these terms of service. By contacting NYAROMA, you agree with all of the terms on this page.

These terms are subject to change without notice.
Last updated October 17th, 2022.


The Commission Process

  1. Form: The client must fill out the commission form with all the required information.
  2. Confirmation: After I receive the form, I will either reject or accept your commission.
  3. Discussion & Price Quote: We will discuss your commission. After the details have been specified, I will provide a quote.
  4. Payment & Queue: After the quote is agreed on, I will send you an invoice. You will be added to the queue and your slot card will be marked under Uncategorized until the invoice is paid. The commission will not be started until paid in full.
  5. Work in Progress: When I begin, a rough sketch or thumbnail(s) may be given to the client for approval. After approval, I will continue to the next stages and give WIPs as needed.
  6. Delivery: After completion, I will send the final image(s) via e-mail.

As the Artist

  • I retain all rights to the commissioned artwork.
  • I can reject or cancel your commission for any reason.
  • I will not edit past commissions.
  • I will not finish the work of other artists.
  • I will not make a commission private after it has been posted.

As the Client

  • By contacting and commissioning NYAROMA, the client affirms that they are at least 18 years old.
  • The client retains all rights to their own characters, not the commissioned artwork.
  • The client must provide clear and concise visual references and descriptions of the commission concept while ordering.
  • Commissioned artwork is for personal use only.
    • The client may crop it and use it as an avatar, banner, wallpaper, or print for personal use, etc. The client may also add color filters and/or text.
      • The client may not alter the artwork itself.
    • The client may showcase the commissioned artwork on their personal sites, pages, and galleries as long as I am properly credited as the artist.
    • The client cannot profit off of commissioned artwork.
      • i.e Selling prints, t-shirts, downloads, etc.

Communication and Delivery

  • All business is to be conducted via e-mail at nyaromaart@gmail.com. I will not discuss commissions through instant messengers or private/direct messages.
  • As the client you must respond to emails in a timely manner, else your commission may be delayed.
  • The finished commission will be delivered via e-mail at the highest resolution and at a smaller resolution for posting.

Payment

  • Prices are in USD only.
  • Prices are non-negotiable.
  • After I accept your commission, I will send you an invoice.
  • Full payment is required up front before any work is to begin.
  • Payment is required within 48 hours after the invoice has been sent.
    • Upon failure to pay, your slot will be dropped.

Cancellations and Refunds

  • If the artist cancels the commission, the client will be refunded in full.
  • If the client cancels:
    • Before work begins, a 100% refund will be issued.
    • After work has begun, a refund will be issued based on the amount of completion.
  • The client is no longer eligible for a refund if the work is nearly completed or after the work is completed.
  • The artist reserves the right to edit, resell, and reuse cancelled commissions.

Edits and Rejections

  • If the client rejects a sketch, I reserve the right to edit, resell, and reuse it.
  • Repeated requests for edits may incur extra fees.
  • Major edits (such as changing the pose, limb positions, clothing, etc) will be declined after the sketch phase.
  • Requested edits that were not available on references and information provided beforehand will be declined. (e.g markings for a character not seen on provided references, etc)
  • The artist is no longer obligated to edit a commission after it is completed and accepted by the client.

If you have questions, do not hesitate to ask.

Contact: nyaromaart@gmail.com